The problem you're facing
Without monitoring, you learn about incidents from your customers. With badly tuned monitoring, you get three hundred useless alerts a day and read none. Both situations cost dearly.
Our answer
We deploy graduated, argued monitoring: metrics (Prometheus, Grafana), centralised logs (Loki), alerts with justified thresholds : then we operate: alerts come to us, with procedures.
What LaMeDuSe Cloud takes care of
- Metric monitoring: CPU, RAM, disk, network
- Application monitoring: response times, errors
- Centralised logging (Loki)
- Graduated alerting with argued thresholds
- Grafana dashboards for your teams
- Optional on-call: we receive and handle
- Documented intervention procedures
Our methodology
- 1
Audit & mapping
Complete inventory: servers, network, backups, access rights and technical debt.
- 2
Takeover
Documentation, monitoring in place from the first week and a catch-up plan ordered by risk priority.
- 3
Industrialised operations
Day-to-day administration, automation of repetitive tasks and patches applied within 24 to 48 hours.
- 4
Continuous improvement
Monthly review of incidents, capacity and costs, with a shared improvement roadmap.
Technologies
Security
Hardened configurations, privileged access management, centralised logging and a tested 3-2-1 backup plan.
Hosting & infrastructure
We administer your existing infrastructure as well as our own cloud : managed services are independent of hosting.
Maintenance
Contracts with committed response times, 24/7 on-call for critical environments and a monthly operations report.
Why LaMeDuSe Cloud
Our own European infrastructure is monitored 24/7 with the same tools we deploy for clients: we know what deserves to wake someone up.
Frequently asked questions
Depending on the formula: your teams, our on-call, or both with a clear split by severity. Every alert has a responsible recipient and an associated procedure : never a channel nobody watches.
Prometheus and Grafana for metrics, Loki for logs, active probes for availability. Proven open-source tools, with no per-server licence cost.
Yes: audit of the existing (what's watched, what's missing, what alerts for nothing), then progressive catch-up. Over-alerting monitoring becomes noise : we fix that.
Yes: beyond infrastructure, we monitor response times, error rates and exposed business indicators. That's often where incidents are detected earliest.